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VIDEO: County Opens New 911 Call Center in Bowie

Tuesday morning, 911 dispatchers changed over from the old center to the new Public Safety Communications Center on Melford Blvd.

Tuesday morning the Prince George’s County Office of Homeland Security, Public Safety Communications, switched all 911 communications from their old center in Hyattsville to the new Public Safety Communications Center in Bowie. 

“I want to congratulate Public Safety Communications Director Charlynn Flaherty, Office of Homeland Security Director Brian Moe, and the hundreds of public safety personnel who have worked tirelessly from planning and building to implementing and opening our new 911 center in Bowie,” said Prince George’s County Executive Rushern L. Baker, III. 

“Today, Prince George’s County residents have the newest technology to more effectively and efficiently dispatch our heroic first responders and make our County safer.”    

The center facilitates 63 dispatchers as opposed to the 36 at the previous location. The 40,000 square feet houses the $36.5 million facility, which utilizes an upgraded 700mhz Motorola radio system.

“A new Public Safety Communications Center has been a dream for a very long time.  At 8:00 a.m. [Tuesday] morning we were able to flip a switch to transfer 911 calls from the old center to the new PSCC, and in that act a dream became a reality,” said Flaherty. 

“I wish to thank the professional men and women in Public Safety Communications for their support and patience as we worked to make this dream a reality.  We have been working over the past 5 years to build this facility.  This is a great day for the citizens, residents, and public safety personnel in Prince George’s County.“

Josh Flynn contributed to this article.

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