USAA Opens Mobile Claim-Filing Unit in Bowie

Bringing Eagle One, USAA's catastrophe response vehicle to Toyota of Bowie, the insurance company is helping residents file claims.

United Services Automobile Association (USAA) Insurance rolled Eagle One, USAA's Mobile catastrophe response vehicle into the parking lot of to help policy holders file claims related to Tropical Storm Irene.

The tent will be open 7 a.m. to 7 p.m. for several days, said Nicole Alley, USAA spokeswoman. She said with a number of customers still without power and dealing with storm damage, USAA wanted to make filing a claim as convenient as possible.

"If you don't access to a phone, Internet or any mobile channels, then all you have to do is stop by the catastrophe site," Alley said.

She said policy holders should bring any photos of the damage to their homes or cars, a claim number (if they have already started a claim) and their insurance information to the tent.

Alley also said policy holders who have had to throw out food may be able to file a claim and have funds electronically transferred to their bank accounts. She said they don't have a set date for leaving the site and want to make sure as long as their customers need them, they are there.

The address for is:
16700 Governor's Bridge Road
Bowie, MD 20716

USAA also has a tent set up in Annapolis at the Festival at Riva shopping center.

Greater Annapolis Patch Editor, John Wilfong, contributed to this article.


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